Hulu Streaming Troubleshooting Guide

How to fix common issues with your Hulu streaming service

Having trouble watching Hulu? We’re here to help.

Troubleshooting steps vary depending on the issue. For accurate steps, please choose the behavior from the list below that most resembles the issue you’re experiencing.
 

App loading

• Trouble opening the Hulu app

Video

• Buffering and other playback issues
• Trouble accessing or watching Hulu.com
• Ads not loading on Hulu.com

Audio

• There’s no audio. Or audio is too loud/low or it’s out of sync.
• Videos are not in my language

Captions

• Missing captions
• Out of sync
• Different language

Official Hulu Troubleshooting page - https://help.hulu.com/s/article/general-troubleshooting?language=en_US