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      1. Support Center Home
      2. Internet
      • Account
      • Internet
        • Modem Information
        • Modem FAQ's
      • VoIP Phone
        • Basic VoIP FAQ's
        • VoIP Account Access
      • Streaming TV
        • Providers
        • Troubleshooting (By provider)
        • Streaming TV Parental Controls
      • Contact Us
      • Policies & Disclaimers

      Internet

      Modem information, FAQ's, and Troubleshooting

      Modem Information

      • What do my GigaSpire Modem’s controls look like?
      • Calix Modem Information

      Modem FAQ's

      • What do the lights on my GigaSpire Modem mean while it’s booting up? 
      • Does it matter how I position the GigaSpire Modem?
      • Where is the best place to put the GigaSpire Modem? 
      • How do I know my device has completed boot-up? 
      • How do I check if the GigaSpire Modem is connected to the Internet?
      • What wireless networks are available on the GigaSpire Modem? 
      • How do I pair devices, like my printer? 
      • How do I reboot the GigaSpire Modem and keep my settings? 
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